Effective Date: 07-05-2026
Last Updated: 07-05-2026
At RIA Air Travel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or request any of our services.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect personal information when you contact us through our website, phone, WhatsApp, email, or by visiting our office.
The information we may collect includes:
Full name
Phone number
WhatsApp number
Email address
Country of residence
Travel destination
Travel dates
Passport details, where required
Visa or appointment-related details
Booking requirements
Cargo shipment details
Messages or documents shared with us for service processing
We only collect information that is necessary to provide travel, booking, appointment, passport, Umrah, hotel, car booking, cargo, or related support services.
RIA Air Travel may use your information for the following purposes:
To respond to your inquiries
To provide airline ticket booking assistance
To arrange domestic and international flight bookings
To assist with visa appointments and TB test bookings
To support passport, renewal passport, NADRA, or NICOP appointment services
To arrange Umrah booking, hotel booking, and car booking services
To provide air cargo support
To contact you regarding your booking or service request
To send updates related to your inquiry or service
To improve our customer service and website experience
To maintain internal records
We do not use your personal information for unnecessary purposes.
To complete your requested service, we may need to share your information with relevant third parties, such as:
Airlines
Hotels
Visa centers
Embassies or consulates
Government departments
Passport or NADRA-related service providers
Transport companies
Cargo service providers
Payment or processing partners
We only share the information required to complete your requested service.
RIA Air Travel does not sell, rent, or trade your personal information to any third party for marketing purposes.
For some services, you may need to provide documents such as passport copies, ID details, travel information, or appointment details. These documents are used only for the purpose of processing your requested service.
Customers are responsible for providing accurate, complete, and genuine information. RIA Air Travel is not responsible for delays or issues caused by incorrect or incomplete information provided by the customer.
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online communication, website, email, or WhatsApp message can be guaranteed to be 100% secure.
We advise customers not to share unnecessary sensitive information unless it is required for the service.
If you make payment for any service, we may keep payment records for business, accounting, or service confirmation purposes. We do not collect or store full bank card details on our website unless a secure payment provider is used.
Our website may use cookies to improve user experience, understand website traffic, and support basic website functionality. Cookies are small files stored on your device.
You can choose to disable cookies through your browser settings, but some parts of the website may not work properly.
When you submit a contact form on our website, the information you provide is sent to us so we can respond to your inquiry. This may include your name, phone number, email address, service required, travel details, and message.
If you contact us through WhatsApp, phone, or SMS, we may use your contact details to respond to your inquiry, provide service updates, and communicate about your booking or request.
Our website may include links to third-party websites, such as airlines, visa centers, hotels, payment providers, or government websites. We are not responsible for the privacy practices, content, or security of third-party websites.
Customers should review the privacy policies of those websites before sharing personal information.
We may keep your personal information and service records for as long as necessary to complete your requested service, maintain business records, comply with legal requirements, or handle future service-related questions.
When your information is no longer required, we will take reasonable steps to delete or securely store it.
You may contact us to:
Ask what personal information we hold about you
Request correction of incorrect information
Ask us to delete your information where possible
Ask questions about how your information is used
Some information may need to be retained for legal, accounting, booking, or service record purposes.
Our services are generally intended for adults or customers making travel arrangements. If information is provided for a child or minor, it should be submitted by a parent, guardian, or responsible adult.
RIA Air Travel may update this Privacy Policy from time to time. Any changes will be posted on this page. Customers are advised to review this page regularly.
For any questions about this Privacy Policy, please contact us:
RIA Air Travel / RIA Air Cargo
Phone / WhatsApp: +92 301 5687378
Phone / WhatsApp: 0044 7903648161
Office Address: Shop No. 9, Zaman Chowk, Sher Abbas Center, Dadyal, Mirpur AJK
Email:rajaaliak@gmail.com
RIA Air Travel provides reliable airline ticketing, visa appointment, passport, Umrah, hotel, car booking, and cargo support services from Dadyal, Mirpur AJK.
Copyright 2026 © RIA AIR CARGO. All rights reserved.